Introduction

Welcome to vProcure By accessing or using our website, you agree to abide by these terms and conditions. Please read them carefully before placing any order or using our services.

Eligibility

• You must be at least 18 years of age to use our website and place an order.
• By using the site, you confirm that you have the authority to enter into a binding agreement.

Account Registration

• Users may need to register and create an account to access certain services.
• You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
• Notify us immediately if you suspect unauthorized access to your account.

Ordering and Payment

• Orders can be placed through the website or mobile app.
• Prices are subject to change without notice but will not affect orders already confirmed.
• Payments must be made at checkout using accepted methods, including credit/debit cards, net banking, or digital wallets.
• All orders are subject to availability.

Delivery Policy

• Delivery timings are displayed during checkout and may vary based on location and stock availability.
• We strive to ensure timely delivery, but delays may occur due to unforeseen circumstances.
• If delivery is unsuccessful due to incorrect address or absence of recipient, additional charges may apply.

Cancellation and Refunds

• Order Cancellation:
  • You may cancel an order before it is dispatched. After dispatch, cancellation is not permitted.
• Refunds:
  • Refunds are processed for cancelled or undelivered orders.
  • Items received in damaged or poor condition must be reported within 24 hours of delivery for replacement or refund.

Product Descriptions and Pricing

• We aim to provide accurate product descriptions and pricing.
• However, errors may occur. If we discover an error in the price or description of an item, we will notify you and give you the option to proceed with the correct details or cancel the order.

User Conduct

• You agree not to misuse the website, including but not limited to:
  • Introducing viruses or malicious software.
  • Attempting unauthorized access to the site or server.
  • Using the website for fraudulent purposes.

Privacy Policy

• Your personal data will be handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

Intellectual Property

• All content, including text, images, and graphics, is the property of vProcure or its licensors.
• You may not reproduce, distribute, or create derivative works without our express permission.

Limitation of Liability

• To the extent permitted by law, vProcure  shall not be liable for any:
  • Direct, indirect, or consequential damages.
  • Loss of data, revenue, or profit arising from the use of our website or services.

Governing Law

• These terms are governed by the laws of India/Telangana.
• Any disputes arising from these terms or your use of the website will be subject to the jurisdiction of the courts in hyderabad.

Amendments

• We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: manager@vprocure.co.in
• Phone: 9652807667